Conversation 179 (Listen and Read)

Hi, this is Charles Blake.

I'm Doctor Sendroff's patient.

I'm going on a business trip to Asia next month,

so I made a request earlier for a copy of my medical records.

Thanks for calling, Mr. Blake.

I'm going to transfer your call.

Ms. Heather is in charge of releasing patient records.

Thanks.

Hello, Mr. Blake. I tried to contact you this morning.

It's just that you didn't specify whether you would like your medical records to be delivered by post or by email.

Oops, my bad.

I don't always answer calls during work hours.

Uh… Can you send it by express mail?

Certainly. One second, sir.

I'm going to transfer you back to our receptionist.

She'll need your address and a backup phone number.

Hello, Mr. Blake?