Conversation 19
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The recording in this exercise belongs to BestMyTest.com - a website to help you prepare for TOEIC, IELTS and TOELF exams.
Sharon, how was the feedback on our new mascaras?
Did we stand out from other brands?
The product has been a success overall.
However, we did receive a number of complaints from the customers
saying that the product didn't live up to their expectations.
In what aspects exactly?
Most complaints are about the products not being clearly labeled.
The consumers feel cheated
because our mascaras boast an organic formula,
when, in fact, only a small part of the ingredients are.
I think we should arrange a discussion with the graphic designers and our product development teams.
For sure.
We should come up with a solution to the problem as soon as possible.
I'll reserve the boardroom for tomorrow morning right away.
- Next exercise: Conversation 20
- Previous exercise: Conversation 18
- Listen & Read exercise for this lesson: Conversation 19 (Listen & Read)