Conversation 249 (Listen and Read)

Hey, Rowena. It's Eugene from the distribution center.

Our heating system has stopped working, and it's freezing in here.

Could you arrange for someone to come and take a look?

Hi, Eugene.

Our facilities coordinator, Mark, and I became aware of the issue late last night.

A maintenance crew examined it and found it's beyond repair due to its age.

We've already ordered a brand-new system, but it won't be delivered until tomorrow.

I'm sorry about the inconvenience today.

Okay, I guess we'll have to hang in there for now.

Maybe I can bring in a few portable heaters to keep us warm until then.