Conversation 251 (Listen and Read)

Hi, I'd like to check in.

I have a reservation under the name Thomas.

Welcome, Mr. Thomas! Let me pull up your reservation.

Looks like you've booked a queen room for three nights.

That's right.

Is it possible to get a room with a city view?

I can arrange that.

We have a room on the tenth floor with a nice view of downtown.

Will that work?

Sounds perfect.

What's the Wi-Fi situation here?

We offer free high-speed Wi-Fi.

Just use your room number to connect.

If you're all set, I'll just need an ID and credit card to complete your check-in.