[Practice Test 29] Conversation 282
Vocab level: B1
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Hi. I bought this glassware set from your store on Tuesday.
When I opened the box at home, I found that one of the glasses was chipped.
I'm here to help with that.
Could you show me the receipt?
I can either replace the set for you or issue a refund.
Which option do you prefer?
I'd like to exchange it for another set.
But before we finish up, I'd like to pick up a few kitchen towels.
Can I pay for those at the service desk too?
Of course.
Just bring them back here when you're ready, and I'll handle everything for you.
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