Conversation 38 (Listen and Read)

Excuse me.

This isn't the drink I ordered.

Oh, really?

What did you order again?

Well, I ordered a large iced decaf latte,

with one shot of espresso,

four pumps of caramel syrup,

soy milk, and extra whipped cream on top.

So sorry about that.

Oh, I can't believe I mixed up your order.

Do you mind waiting for a few minutes?

I'll make you a new one.

Well, mistakes happen.

And, uh, don't worry about making a new one.

I'll take it as it is since I'm in a bit of a rush.

That's very nice of you.

Please let me give you a 100% off drink coupon.

Your next cup of coffee will be on the house.

Thanks. I appreciate it.