[Practice Test 3] Conversation 4

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The recording in this exercise belongs to BestMyTest.com - a website to help you prepare for TOEIC, IELTS and TOELF exams.

Hi, I'm calling to get an update on a claim I filed.

It's for an emergency dental surgery I had while on vacation.

Sure, I can help with that.

Do you remember when you submitted the claim?

I filed it on December 27th, so about a month ago.

I see.

Normally, it takes about six weeks to resolve,

but because of the holidays, it might take up to eight weeks.

Can you give me the 8-digit reference number?

I'll get back to you within 72 hours with an update.

Next exercise: Conversation 5
Previous exercise: Conversation 3
Listen & Read exercise for this lesson: Conversation 4 (Listen & Read)

[Practice Test 3] Conversation 4

Full Audio & Transcript