[Practice Test 1] Conversation 4
Vocab level: B1
Dental Claim Status Inquiry
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The recording in this exercise belongs to BestMyTest.com - a website to help you prepare for TOEIC, IELTS and TOELF exams.
Hi, I'm calling to get an update on a claim I filed.
It's for an emergency dental surgery I had while on vacation.
Sure, I can help with that.
Do you remember when you submitted the claim?
I filed it on December 27th, so about a month ago.
I see.
Normally, it takes about six weeks to resolve,
but because of the holidays, it might take up to eight weeks.
Can you give me the 8-digit reference number?
I'll get back to you within 72 hours with an update.
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