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[Practice Test 1] Conversation: Credit card lost

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Hi, my name is Laura Adams.
I need to report a lost credit card.
Certainly, Ms. Adams.
Can you please provide your card number and account information?
I don't remember the full card number, but the last numbers are 3521.
That's okay, Ms. Adams.
I'll need to verify some additional information.
Can you confirm your address and the last transaction you made?
Sure. My address is 74 Maple Street.
And the last transaction I made was at a grocery store for around $45.
Thank you. Please wait a moment while I check that information.