Conversation: Home repair service (Listen and Read)

Hello, I'm calling to schedule a repair for my broken furnace.

Of course. When did you first notice the problem with your furnace?

It stopped working last night, and it's been very cold in the house since then.

I understand.

We can have a technician come out tomorrow around 10 a.m.

Does that time work for you?

Tomorrow at 10 a.m. sounds perfect.

Will I get a call before the technician arrives?

Yes, our technician will give you a call 30 minutes before arriving at your home.