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Conversation: Maintenance request (Listen and Read)

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Conversation: Maintenance request
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Hi, this is Brian from apartment 27.
I need some help with my heating system.
Sure, Brian. What seems to be the problem?
The heater doesn't turn on.
I think the thermostat might be broken.
Alright, I'll send someone to check it out today.
Any specific time that works for you, Brian?
Anytime after 4 PM is good.
Thanks for the quick response.
No problem. Our technician will be there around 4:30.
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