Short Talk 29 (Listen and Read)

Hello, Vivian, it is Robert.

I was thrilled to hear that human resources is planning on hiring four new employees for our customer service department.

A lot of customers are reaching out,

and our response time isn't great because we are understaffed.

I think the new employees will help solve this problem.

I think it would be a great idea to meet and talk about what a successful candidate should look like,

since we haven't hired anyone for this position before.

I am looking at my calendar now

and see we will both be at the staff meeting on Friday.

Are you available right after the meeting to talk about the new work requirements?

I only have an hour before my daughter's school play.

Please give me a call if this works for you.

Thanks!