Conversation 121

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The recording in this exercise belongs to BestMyTest.com - a website to help you prepare for TOEIC, IELTS and TOELF exams.

Hey guys.

It's been a week since we upgraded your cash register system.

Are you having any problems?

My register drawer is getting jammed more frequently after the updates.

I'm having the same thing happen.

I keep having to use the emergency button on the bottom of the register to prop it open.

Ugh, I am sorry.

I guess the update wasn't as good as I thought it was.

We were under a lot of stress because we had a short turnaround time,

so we didn't work out all the kinks.

Do you know when you will be able to fix it?

Our biggest shopping event of the year is next weekend,

and it is going to be problematic if the machines are still running like this.

I agree.

Our sales associates have already been complaining,

and if we don't find a solution,

they are not going to be happy.

I will speak to the team and we can find a solution as soon as possible.

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Conversation 121

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