Conversation 136 (Listen and Read)

Excuse me,

I bought this scarf for my wife a few days ago during the year-end sale at your boutique.

I was hoping I could exchange it for the one in burgundy.

She likes the scarf pattern but not the color.

I'm terribly sorry. The scarves were all sold out during our sale.

Let's see…

Well, there's one more left at our other store on Charlotte Street.

If you don't mind waiting, I'll have the scarf shipped here immediately.

Sounds good.

Is it possible for you to send one by mail when you receive it?

Sure thing.

Please put your name, address, and phone number here in this form,

and I will take care of the rest.