Conversation 229 (Listen and Read)

Good morning,

this is Nicole Willis from Greenfield University.

We were expecting a shipment of laboratory reagents from your company last Wednesday,

but it hasn't arrived.

I apologize for the inconvenience.

Our recent deliveries faced delays because of unforeseen logistics issues.

However, the situation has been resolved,

and your order is scheduled to be shipped out today.

That's reassuring.

We need those reagents urgently for our ongoing experiments.

Can you give me an estimated arrival date?

Of course.

Once the shipment is dispatched, it should reach you within two to four business days.