Conversation 262 (Listen and Read)

Hi, I'm calling because there's an issue with the coffee maker I bought from your electronics store yesterday.

I'm sorry to hear that.

What seems to be the issue?

It's not turning on at all.

I've tried different outlets and even checked the manual, but no luck.

I apologize for the trouble.

Please bring the coffee maker and your receipt back to our store,

and we'll either replace it or offer a refund.

Thank you!

I can stop by later today since I'm planning to be in that area anyway.