Conversation 4
Dental Claim Status Inquiry
You're not logged in yet, your progress will not be saved!
Login now
or
Create an account
Loading...
Loading...
The recording in this exercise belongs to BestMyTest.com - a website to help you prepare for TOEIC, IELTS and TOELF exams.
Hello, I am contacting you to get an update on a claim I filed with you.
It is regarding an emergency dental surgery I had while I was on vacation.
Sure, I'd be happy to check on that for you.
Do you remember what day you submitted the claim?
Umm... give me a minute.
Found it! I filed the claim on December 27th,
so, exactly one month ago.
I see.
Typically a case is resolved in six weeks,
but since it falls within a holiday period,
it can take up to eight weeks.
Can you provide me with the 8 digit reference number
and I'll contact you within 72 hours
with an update on where the team is with the process.
- Next exercise: Conversation 4
- Previous exercise: Conversation 3