Conversation 128 (Listen and Read)

Excuse me,

is this the check-in counter for Jetstars Airlines?

I'm flying to Sydney.

My apology, sir.

The flight has been delayed due to a mechanical problem with the plane.

According to the technicians, the estimated wait time is around 5 hours.

Umm… That's not good.

I have to make it to a fundraiser for a wildlife foundation in Australia this evening.

Can you put me on the next flight?

Of course.

May I see your passport and ticket?

Here you go.

I prefer a flight that arrives before noon and a business class seat.

Thanks!

Certainly.

Just one moment....

let me check your booking and see what I can do.